It’s easy to understand the fundamental DNA of a business in terms of the products it makes. By this, I mean, does a company have B2B DNA or Consumer DNA?
For example, Apple has Consumer DNA. Logitech has Consumer DNA. Cisco has B2B DNA. Intel and Forester have B2B DNA. W.R. Grace has B2B DNA.
However, it seems that once an organization is built around a certain product or service philosophy, it finds it very hard to diversify and go after other customer segments. » Read more: Why B2B firms should target B2C markets











